Legal
Privacy Policy
Last updated: October 2026
Who we are
SYQUENTRA PTE. LTD. (UEN 202648026E) is a company registered in Singapore, with its office at 14 Robinson Road, #08-01A, Far East Finance Building, Singapore 048545. This policy explains how we collect, use and protect personal data submitted through this website, in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
What we collect
When you send an enquiry or request for quotation, we collect the details you enter: name, company, email address, phone number, country, industry, product interest, quantities, technical requirements, your description of the application and any files you attach. Our web server also keeps standard technical logs (such as IP address and browser type) for security.
How we use it
We use your details to respond to your enquiry, prepare proposals and quotations, follow up on your request and maintain our business relationship with you. We do not use your details for unrelated marketing without your consent.
Sharing
Where needed to answer your enquiry, relevant technical details may be shared with the manufacturers or logistics providers involved in supplying your solution. We do not sell personal data.
Attachments
Files attached to an enquiry are sent directly to our enquiry mailbox and are not published on this website.
Retention and security
We keep enquiry data only for as long as it is needed for these purposes or required by law, and we protect it with reasonable security measures.
Your rights
You may ask to access or correct your personal data, or withdraw consent to its use, by contacting our Data Protection Officer.
Contact
Data Protection Officer, SYQUENTRA PTE. LTD.: info@syquentra.com, 14 Robinson Road, #08-01A, Far East Finance Building, Singapore 048545.